Privacy Policy
Effective Date: September 10, 2024
Gemineye (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our financial software and associated services (“Services”) designed for banks and financial institutions.
By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
- Information We Collect
Gemineye collects various types of information to provide, improve, and personalize our Services. The types of information we collect include:
- Personal Information
- Identification Information: Name, email address, phone number, mailing address, and other contact details.
- Financial Information: Bank account details, transaction history, and other financial data necessary for our Services.
- Business Information: Bank or company details, roles within financial institutions, and any relevant professional data.
- Non-Personal Information
- Usage Data: Information about how you interact with our Services, including browser type, device information, IP address, and pages viewed.
- Cookies and Tracking Technologies: Data stored in cookies, pixel tags, and other technologies used to track user behavior on our website and Services.
- How We Use Your Information
We use your information for a variety of purposes, including:
- Service Provision: To provide and support the financial software, ensuring efficient and secure management of banking services.
- Service Improvement: To analyze usage patterns and improve the functionality, reliability, and performance of our software.
- Security: To protect against fraud, unauthorized access, and other security threats.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance with the Services.
- Marketing and Communication: To send promotional content, updates, and important notices about Gemineye products (you can opt out at any time).
- How We Share Your Information
Gemineye does not sell or lease your personal data. We only share your information in the following situations:
- With Service Providers: We share information with third-party vendors, contractors, and service providers who assist us in delivering the Services, such as data hosting, analytics, and technical support.
- Legal Compliance: We may disclose information if required by law, regulation, or legal process, including in response to governmental authorities.
- Business Transfers: If we undergo a merger, acquisition, or other business transaction, your information may be transferred as part of that transaction.
- Consent: We will share your information with third parties if you provide explicit consent to do so.
- Data Security
We take extensive precautions to safeguard the information you provide, including:
- Encryption: Sensitive data is encrypted in transit and at rest.
- Access Controls: We implement strict access controls to ensure that only authorized personnel have access to sensitive data.
- Monitoring: Continuous monitoring for potential security breaches or vulnerabilities.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Rights and Choices
Depending on your jurisdiction and applicable data protection laws, you may have the right to:
- Access Your Information: Request access to the personal data we hold about you.
- Rectify Your Data: Correct any inaccurate or incomplete personal information.
- Request Deletion: Ask us to delete your personal data, subject to legal and contractual obligations.
- Opt-Out: Opt out of marketing communications at any time by following the instructions in the communication or by contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Information].
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website and Services. This helps us provide a better user experience, track user trends, and deliver targeted advertisements.
You may control or disable cookies through your browser settings, although doing so may affect your ability to use certain features of our Services.
- Third-Party Links and Integrations
Our Services may contain links to third-party websites or integrate with third-party platforms. This Privacy Policy does not apply to those external services, and we encourage you to review the privacy policies of any third-party websites or services you interact with.
- Children’s Privacy
Our Services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.
- International Data Transfers
Gemineye is based in [Insert Country], but we provide Services globally. As a result, your information may be transferred and stored in countries other than your own. We ensure that any international data transfers comply with applicable data protection laws and provide appropriate safeguards to protect your privacy.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at hello@gemineye.com
By using Gemineye’s Services, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.
